We understand that, due to the sensitive nature of wood products, sometimes our customers need after-sales service. We are committed to providing this service to our customers to ensure that they are satisfied with every transaction with our organization.

Due to the global nature of our business, we have built relationships with major shipping companies to ensure that our cargo is delivered from the factories directly to where our customers are located.

Quality is a cornerstone of our organization and we have teams of inspectors monitoring the manufacturing of every order once in the factory and once again in the load port to ensure that quality standards are maintained.

We realize that our customers don’t have the time nor the inclination to travel the world looking for the right factories. With purchasing offices located in China, Malaysia, Brazil and Romania, we are constantly adding suitable factories to our portfolio to diversify our vendor base as much as possible.